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Policies and Terms of Service

Privacy Policy

BSI Merch (Backstreet International Merchandise Limited) take data privacy very seriously and will always act in accordance with the law in the country of our incorporation, the United Kingdom. Our data privacy policy and procedures have been updated

Data Access

If you wish to request a copy of the data we have stored in relation to your order (name, e-mail address, billing address, shipping address, telephone number and any e-mail preferences), please e-mail your request to [email protected]. Pl

Data Breach & Notification

In the unlikely event of any data breach, we will notify the appropriate supervisory authority without undue delay, and where feasible no later than seventy-two (72) hours of the discovery of the breach. In the unlikely event of such a data breach be

Right to be Forgotten

If you wish to have all such data deleted (name, e-mail address, billing address, shipping address, telephone number and any e-mail preferences), please e-mail your request to [email protected]. Please note, your request must come from t

Use of Cookies

BSI Merch use the following types of cookies:. These cookies are essential to the running of a BSI Merch webstore, such as Session cookies, which enable you to use the shopping cart and make a transaction. Session cookies are not stored on your compu

Terms of Service

The goods offered by us may be ordered by you via the internet. A contract will be formed on acceptance by us of your order. If you choose to provide us with your email address you will receive communication of the details of your order by email. Thi

Customer Obligations

To enable the Supplier to perform its obligations under this Agreement the Customer shall:. Co-operate with the Supplier. Provide the Supplier with any information reasonably required by the Supplier. Obtain all necessary permissions and consents whi

Cancellation Policy

You may cancel an order at any time up until 14 (fourteen) days after receipt of the goods. Prior to shipment of the goods, cancellation can be effected by telephoning or emailing Customer Services. After cancelling the order you have 14 (fourteen) d

Refunds/ Returns Policy

If you are not completely satisfied with your purchase, you can return it to us within 14 (fourteen) days of receipt, in excellent condition and suitable for resale, for a replacement, exchange or refund of the same item. After cancelling the order y

Delivery Policy

Delivery times represent the period it takes for your order to reach its final destination after it has been processed and shipped. They do not include the processing time of the order before it is shipped from our warehouse. We shall use our reasona